BlazeXpress Privacy Policy & SMS Terms of Service

Effective Date: March 3, 2023

1. Introduction

BlazeXpress (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your information when you visit BlazeXpress.com or opt-in to receive SMS messages from our delivery service.

2. Information We Collect

We collect information you provide directly to us, such as your name, phone number, and email address when you request a delivery or sign up for updates. We also collect standard website data (cookies) to improve our site performance and SEO.

3. SMS & Mobile Communication (The “No Sharing” Guarantee)

By providing your mobile number, you consent to receive delivery updates, appointment reminders, and service notifications from BlazeXpress.

  • Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to our number.

  • Help: For more information or assistance, text “HELP” to our number or contact us at hello@blazexpress.com.

  • Privacy of Mobile Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

     

4. How We Use Your Information

We use your information exclusively to:

  • Fulfill delivery orders and provide real-time updates.

  • Provide customer support and respond to inquiries.

  • Analyze website traffic to improve our services via standard tools like Google Analytics.

5. Third-Party Data Sharing

We do not sell, rent, or lease our customer lists to third parties. We only share information with trusted service providers (such as Grasshopper for SMS or our web host) strictly to facilitate our business operations. These parties are contractually prohibited from using your personal information for any other purpose.

6. Message Frequency and Rates

Message frequency varies based on your interactions with BlazeXpress (e.g., the number of deliveries you schedule). Message and data rates may apply. Neither BlazeXpress nor the mobile carriers are liable for delayed or undelivered messages.

7. Your Rights and Security

We implement industry-standard security measures to protect your data. You have the right to request access to or deletion of your personal data by contacting us at the email below.

8. Contact Information

Business Name: BlazeXpress Website: BlazeXpress.com Email: hello@blazexpress.com