FAQs

Common Questions

Orders & Eligibility

Anyone aged 21 or older with a valid government-issued ID can legally place an order. No medical card is required.

 

No, you can order as a guest. However, creating an account helps you track orders, re-order faster, and earn potential rewards.

Minimum order requirements vary by region and dispensary, but generally start around $75.

Delivery & Coverage

We offer free delivery across Western Massachusetts — including Springfield, Holyoke, Chicopee, Longmeadow, Westfield, and nearby areas.

Most deliveries arrive within 1–3 hours, depending on your location and product availability.

Yes! All products are delivered in plain, unmarked packaging for your privacy.

Payments & Verification

We currently accept credit cards, debit cards, and ACH bank transfers. No cash payments at this time.

 

Yes, our drivers will verify your government-issued photo ID to ensure you’re 21+.

 

Absolutely. We use encrypted payment gateways and follow all state compliance standards.

Products & Compliance

We offer flower, edibles, vapes, tinctures, pre-rolls, concentrates, and more. All products are lab-tested and state-compliant.

Yes, we offer both THC and CBD options depending on your needs and the dispensary’s inventory.

 

All BlazeXpress partner dispensaries supply products that are lab-tested and approved by licensed Massachusetts labs.